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Black Friday 2022 sales hit a new record. What can we expect from product returns?

E-Commerce / By

It is estimated that almost 8 million more people went shopping between Black Friday and Cyber Monday this year, according to the National Retail Federation. Every year, this presents a great opportunity for retailers and e-commerce businesses to sell more and expand their customer base. But while their sales are growing, so do their return …

Black Friday 2022 sales hit a new record. What can we expect from product returns? Read More »

[STUDY] How online companies can score with individualized product recommendations

E-Commerce, AI, Big Data, Biomechanics, Health, Sport / By

The choice of the right products, especially those that require intensive advice, is a constant challenge for consumers shopping online. The majority are therefore open to support in the buying process in the form of services and technologies. In some areas, scientifically based product recommendations can already be a real benefit in the purchasing process. …

[STUDY] How online companies can score with individualized product recommendations Read More »

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DOWNLOAD OUR NEW ECC STUDY

Our international study surveyed  1500+ consumers‘ expectation towards the online-shopping of advice-intensive products.
Download the findings on how manufacturers and retailers can optimize their product recommendations for a more satisfied customers and less product returns!

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